Missed TOPdesk Unlocked? Watch the opening keynote on demand

Couldn't join TOPdesk Unlocked live? You can catch up now.

On 16 September we held our first ever TOPdesk Unlocked. The opening keynote is the place to start: our new vision on service management, the reveal of TOPdesk Robin, our new AI teammate, and a first look at the AI roadmap for what's coming next.

TOPdesk Robin sits inside your incident cards to summarize tickets, suggest answers, and turn fixes into knowledge items. It also helps your end users get instant answers without digging through the portal. Beyond the reveal, you'll hear directly from TOPdesk customers about the time they're saving and the results they're getting, in their own words.

Watch it here: Unlocked opening keynote

That's not the last of it…

Everyone who joins the Unlocked user group gets more from the event in the coming weeks: extra sessions, new content, and more on what's next. Join the group here, and let us know what you think of the keynote in the comments below.