Get familiar quickly: the community is organized into categories, posts (questions and discussions), and tags—making everything easy to find.
Search
- Start broad (1–2 keywords), then refine with filters (date, category, status).
- Use exact terms from the interface (“SLA notification”, “change management”).
- Can’t find it? Try a synonym or the English term.
Tags & Following
- Tags group related topics—follow tags relevant to your role (e.g., Change, SSP, API).
- Subscribe to categories or topics to receive notifications.
Posting & Replying
- Use the rich-text editor for headings, code blocks, and lists for better readability.
- Add screenshots or attachments (anonymized).
- @Mention members or teams for targeted reach.
Reporting & Moderation
- See something inappropriate? Use ‘Report’.
- Moderators help keep things organized by moving, renaming, or merging posts.
Accessibility
- Fully mobile-friendly and supports keyboard navigation.
- Add alt-text to images for faster scanning and inclusivity.
