Welcome! In just a few minutes, you’ll be ready to join the conversation.
Step 1 – Complete Your Profile
- Add a clear photo and a short bio: who you are, your role, and your interests.
- Set your language preferences and notifications right away
Step 2 – Get Oriented
- Categories: Incident Management, Self-Service, Integrations, Events, and more.
- Search & Tags: Start with one keyword; refine using filters.
- Follow: Subscribe to categories and topics that matter to you.
Step 3 – Make Your First Contribution
- Introduce yourself in Introductions.
- Reply to one topic where you have experience.
- Post your first question: keep it short, clear, and include context (what you’ve tried, desired outcome).
Step 4 – Stay Updated
- Turn on notifications for replies and new topics.
- Check the top conversations weekly.
- Sign up for events and product updates.
Common Beginner Mistakes
- Too little context: Add screenshots or steps.
- Duplicate questions: Use search first.
- Notification overload: Choose selectively.