A strong post gets faster, better responses. It helps others understand what you’re asking—and why.
Checklist for a Powerful Post
- Catchy, specific title: Short and clear (e.g., “SLA Escalation: Ticket stays in queue after 15 min”).
- Context: Include environment, version, role, and goal. What do you want to achieve—and why?
- What you’ve tried: Steps, settings, scripts, documentation.
- Evidence: Anonymized screenshots, error messages, log snippets.
- Clear question: “Which setting am I missing?” / “What’s a better workflow for…?”
- Tags: Add 3–5 relevant tags (e.g., SLA, workflow, API).
- Structure: Use line breaks and bullet points—make it easy to scan.
Do’s & Don’ts
✅ Do: Focus on one topic per post; thank those who help; mark the solution.
❌ Don’t: Share screenshots with personal data; post vague complaints without details.