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Sanne van Opstal-Brakel
Employee
Sanne van Opstal-Brakel
Employee
Dec 11, 2025 1:39 PM UTC

Check your file maintenance settings

A consequence of the changing file maintenance settings is that you might use a file maintenance configuration that doesn’t fit the new settings structure anymore. Therefore, in some cases, we had to disable certain settings.

For this reason, we recommend everyone to check your file maintenance settings. This way, you ensure that your keep on managing data in your environment responsibly and without any data risks.
 

    3 replies

    NickB
    NickB
    Contributor
    Feb 11, 2026 4:59 PM UTC

    I highly recommend Sys Admin’s use the Responsible data management widget on your TOPdesk home screen with quick links that provide Insights and Personal data protection area’s too as an extension to the file maintenance area!

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    All Round IT Nice Guy + "Guardian of Good Enough"
    Robin Noppert
    Robin Noppert
    Contributor
    Feb 12, 2026 7:22 AM UTC

    We did look at it but we are a bit scared of removing data we might need later on… We also have the same with anomization of people who have been archived… what IF we do need to know something that happened in the past...

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    Groetjes en een fijne werkdag, Robin
    NickB
    NickB
    Contributor
    Feb 12, 2026 10:24 AM UTC

    We did look at it but we are a bit scared of removing data we might need later on… We also have the same with anomization of people who have been archived… what IF we do need to know something that happened in the past...

    if its ‘that important’ would a knowledge article and link it to the call suffice? it's an approach we (well some of us) are taking and the ai knowledge element might make this a tad easier.

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    All Round IT Nice Guy + "Guardian of Good Enough"
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