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Sanne van Opstal-Brakel
Employee
Employee
Jan 14, 2026 8:30 AM UTC

⏱️ Automatically Closing Incidents

  • Jan 15, 2026 1:20 PM UTC
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Tired of manually closing tickets? With KI 11138, you can set incidents to close automatically once they reach the Resolved status—complete with an update to the requester.


✅ Cuts out repetitive work
✅ Keeps your overview clean
✅ Ensures consistent handling

Who’s already using this automation?

Share your experience in the comments:

  • How much time does it save you?
  • Any tips or pitfalls you’ve discovered?
  • Would you recommend it to others?

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