Who does what in the community?

Our community is shaped by different roles that work together to create a positive, functioning space. To help you quickly find the right person and know who can support you with your questions, here's an overview:

• Community Manager: drives daily engagement, sets structure and tone of voice, manages reports and events.
• Moderators: enforce community rules, move or merge topics, ensure questions don't go unanswered.
• Ambassadors / Champions: active members who contribute regularly; often enjoy privileges or early access.
• Product & Support Experts: answer technical questions, link to documentation, and connect with product teams.

When to contact whom

Content-related post in the right category (experts monitor these). Structure issues — tag a moderator or the community manager. Community feedback, reach out to the community manager directly.

Transparency

Staff and moderators are identifiable by role badges or titles. Unsure who's who? Ask openly in the thread,  we're happy to help.