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Unable to Login into TOPdesk SSP

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Hi All,

Is anyone else unable to log into the TOPdesk SSP? I keep getting Invalid login. I have also changed my password, but that is not working either. I need to raise a ticket with the Helpdesk.

Self-Service Portal

Sanne van Opstal-BrakelAnswer

Employee

I'll check internally @Caroline Wilmot can will get back to you.

Thanks Sanne :-)

There is nothing going on, so best is to send an email to support via support@topdesk.com or just to give them a call.

Sanne van Opstal-Brakel, your TOPdesk Community Fairy Godmother

A

Azim Khan

New Member ⭐⭐⭐⭐

Seems to be working for us at LSHTM. Have you checked the TOPdesk status page for the relevant hosting location?

If that doesnt show any issues, could it be an internal issue at your organisation?

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Sanne van Opstal-Brakel

Employee

I'll check internally @Caroline Wilmot can will get back to you.

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Sanne van Opstal-Brakel, your TOPdesk Community Fairy Godmother

C

Caroline WilmotAuthor

Explorer ⭐

I'll check internally @Caroline Wilmot can will get back to you.

Thanks Sanne :-)

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Sanne van Opstal-BrakelAnswer

Employee

I'll check internally @Caroline Wilmot can will get back to you.

Thanks Sanne :-)

There is nothing going on, so best is to send an email to support via support@topdesk.com or just to give them a call.

Translate

Sanne van Opstal-Brakel, your TOPdesk Community Fairy Godmother

C

Caroline WilmotAuthor

Explorer ⭐

Thanks Sanne, I have raised it with Support via email. :-) Thanks for the speedy response.

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