Skip to main content
Kyle Sampson
New Member ⭐
August 13, 2026
Solved

How to search Users when only 10000 are displayed?

  • August 13, 2026
  • 2 replies
  • 35 views

Modules > Supporting Files > Users

It only shows 10,000.  We have over 5x that.  How would y’all search for a user that is in the middle of what you know is there.

Ex:  I want to search for a user that has a last name that starts with O.  No matter how I filter the list it can’t click past 100 screens to get to them. Am I simply missing a search feature?

Best answer by Azim Khan

If you have the full surname and can enter that, surely that would return fewer results?

Unless you aren’t searching for someone specific but need to see a list of similar names etc 

 

The other option you have is going to Modules > Supporting Files and then doing an export of the persons into Excel. You should be able to locate everyone in alphabetical order that way on a spreadsheet

 

2 replies

Azim KhanAnswer
New Member ⭐⭐⭐
August 13, 2026

If you have the full surname and can enter that, surely that would return fewer results?

Unless you aren’t searching for someone specific but need to see a list of similar names etc 

 

The other option you have is going to Modules > Supporting Files and then doing an export of the persons into Excel. You should be able to locate everyone in alphabetical order that way on a spreadsheet

 

    Kyle SampsonAuthor
    New Member ⭐
    August 13, 2026

    New admin, my bad.  I  did not see the drop down on the Search for Users (but it is of course there).

    I had only searched Tickets the last 4 years and never even noticed the drop down.

     

    I shall go get another coffee and my eyes checked lol.


    Thank you Azim!

      Terms & ConditionsAccessibility statement