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Kyle Sampson
New Member ⭐
Aug 13, 2026 2:29 PM UTC
Solved

How to search Users when only 10000 are displayed?

Modules > Supporting Files > Users

It only shows 10,000.  We have over 5x that.  How would y’all search for a user that is in the middle of what you know is there.

Ex:  I want to search for a user that has a last name that starts with O.  No matter how I filter the list it can’t click past 100 screens to get to them. Am I simply missing a search feature?

Azim KhanAnswer
New Member ⭐⭐⭐⭐
Aug 13, 2026 2:39 PM UTC

If you have the full surname and can enter that, surely that would return fewer results?

Unless you aren’t searching for someone specific but need to see a list of similar names etc 

 

The other option you have is going to Modules > Supporting Files and then doing an export of the persons into Excel. You should be able to locate everyone in alphabetical order that way on a spreadsheet

 

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2 replies

Azim KhanAnswer
New Member ⭐⭐⭐⭐
Aug 13, 2026 2:39 PM UTC

If you have the full surname and can enter that, surely that would return fewer results?

Unless you aren’t searching for someone specific but need to see a list of similar names etc 

 

The other option you have is going to Modules > Supporting Files and then doing an export of the persons into Excel. You should be able to locate everyone in alphabetical order that way on a spreadsheet

 

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    Kyle SampsonAuthor
    New Member ⭐
    Aug 13, 2026 2:43 PM UTC

    New admin, my bad.  I  did not see the drop down on the Search for Users (but it is of course there).

    I had only searched Tickets the last 4 years and never even noticed the drop down.

     

    I shall go get another coffee and my eyes checked lol.


    Thank you Azim!

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