Webinar: Fix the foundation — a knowledge base your team and AI can rely on | July 21st

Most service teams know they should capture knowledge. In practice, tickets keep coming in, priorities shift, and documentation gets pushed to "later" — which never comes.

That is exactly what this webinar tackles.

Join ​@Stefan van Opstal , TOPdesk’s product manager for knowledge management, and Camilo van Trijp, senior Consultant, for a practical session on building a knowledge base that works — for your team today and for AI tomorrow.

What we cover

• Why a healthy KB matters more now that AI is involved 
• How to build habits that actually stick (Shift Left in practice) 
• A hands-on look at Knowledge Explorer, Create KI with AI, and the KM Reports

This is a working session. Bring your questions.

🗓 NL session: July 21st 11 AM CEST

🗓 EN session: July 21st  3PM CEST | 2 PM BST | 9 AM EST

Can't make it live? Sign up anyway and get the link to the recording once it's available.