TOPdesk UI refresh: new release date of 30 November

The refreshed user interface will arrive in your SaaS production environment on 30 November. The rollout was originally planned for 19 October. We’re postponing it to make improvements based on your feedback.

Your feedback helps us improve

We first made the refreshed interface available in test environments so you could try it out and share your feedback. Thank you to everyone who did!

Based on your feedback, we’re improving contrast, the appearance of active tabs, and accessibility. From 16 November, you can try these improvements in your test environment.

What does this mean for you?

Your production environment will keep its current user interface for now. The refreshed interface will remain available in your test environment, giving you time to explore it at your own pace and prepare your colleagues.

On 30 November, the refreshed user interface will automatically be rolled out to your SaaS production environment.

How are you preparing?

Have you tried the refreshed interface with your colleagues yet? We’d love to hear how you’re preparing for the change within your organisation. Share your experiences and tips below so other users can benefit too.