March 10 at 3 PM CET | 2 PM GMT | 9 AM EST, we’ll walk you through our plans for the year ahead during the Roadmap 2026 webinar.
Here’s a preview of what you can expect during the webinar:
🔎 AI features
What we released in Q4 2025 and what’s coming next. Features that help you pick up tickets faster and expand your knowledge base more easily.
📝 The updated rich text editor for incident cards
More overview and clearer communication within your team.
💬 The out-of-the-box Microsoft Teams integration
Do you work a lot in Teams? We’ll show you how to use TOPdesk more smartly within it.
📚 The new Knowledge Explorer
Find the right information faster and get more out of your knowledge base.
🌐 The redesigned Self-Service Portal
More user-friendly and ready for the next step in self-service.
You’ll get a clear overview of our plans for 2026 and, most importantly, what you’ll actually notice in your day-to-day work.
Which development are you most curious about, and why? Let us know in the comments.