Skip to main content

Early Access Weeks – Your opinion matters!

  • January 15, 2026
  • 3 replies
  • 24 views

Sanne van Opstal-Brakel
Community Manager
Forum|alt.badge.img+11

We’re in the middle of the early access weeks of our Community and we’re super curious about your experience so far!

👉 How do you like the Community?
👉 What kind of content would you love to see more of?

Join our poll and share your ideas in the comments!
Your feedback helps us make the Community even better. 💡

 

What content or features would you like to see in the Community? Share your ideas below! 👇

How do you feel about the Community so far?

3 replies

Matt Fuller
Forum|alt.badge.img+1
  • Starter
  • February 23, 2026

Hey Sanne,

I’m loving this new community (despite I’m a bit late to the party). I also thing it’s very good that you send out email alerts, reminders, follow ups. Otherwise it’s so easy to forget about this community portal when we’re all busy doing our jobs and using lots of other systems etc. 

One things I think would be good, is when you’ve looked at a post, is to go back to where you were in the list of posts, instead of having to scroll through all the posts again to find where you were before clicking on the last post your read. 

Maybe a switch to show ‘English posts only’ may give us non-Dutch reading uses an improved experience. 

Many thanks and keep up the great work :-)

Matt


Sanne van Opstal-Brakel
Community Manager
Forum|alt.badge.img+11

Thanks ​@Matt Fuller Did you put the language of the community on top to English? Because then you should only see the English posts (and not the Dutch ones). 
I am considering looking into an AI feature that would mean that yo can easily translate Dutch posts in to English… but that is something for later this year. 

 

 


Matt Fuller
Forum|alt.badge.img+1
  • Starter
  • February 23, 2026

Hey ​@Sanne van Opstal-Brakel great to hear from you (so quickly!). Yes, I have EN-US selected but still see posts in Dutch. Like you say, the Dutch posts will be relevant to all TOPdesk users so having the option to get them translated would be good, when that feature has been worked on.