Hello everyone,Is anyone using Microsoft Copilot Studio or Power Automate integrated with TOPdesk in an environment protected by IP whitelisting?We are currently evaluating this integration and would like to understand how other customers have addressed this scenario:Which IPs or IP ranges did you allow? Were you able to use Microsoft/Power Platform IP ranges directly? Did you need an intermediary service with a fixed IP address (Azure Function, API Management, etc.)? Are there any best practices or recommendations you would share?Thank you in advance for any insights or experiences you can provide.

Question

TOPdesk + Copilot Studio / Power Automate in IP-Restricted Environments

+2

Hello everyone,

Is anyone using Microsoft Copilot Studio or Power Automate integrated with TOPdesk in an environment protected by IP whitelisting?

We are currently evaluating this integration and would like to understand how other customers have addressed this scenario:

Which IPs or IP ranges did you allow?
Were you able to use Microsoft/Power Platform IP ranges directly?
Did you need an intermediary service with a fixed IP address (Azure Function, API Management, etc.)?
Are there any best practices or recommendations you would share?

Thank you in advance for any insights or experiences you can provide.