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NickB
NickB
Explorer ⭐⭐⭐⭐⭐
April 10, 2026
Question

Sharepoint Integration

  • April 10, 2026
  • 1 reply
  • 45 views

Has anyone created SharePoint web parts to pull through news or service disruptions from TOPdesk?

Without putting too much effort in I'm thinking it's going to be Odata feed or API or extending to a Microsoft list or Power BI feed; it might not even be that complicated but I thought it would be worth an ask to see if anyone else has done it and how

thanks in advance

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1 reply

Jvronline
New Member ⭐⭐⭐
April 11, 2026

I had build something like this with Power Automate.

You create a SP list and you populate it frequently (once a hour or something) with data from TOPdesk.

The power automate flow would first empty the list and then repopulate it so that all the latest updates came in. So the power automate flow would proceed with the following actions:

  1. Empty the list for news
  2. Empty the list for disruptions
  3. Get the TOPdesk news articles
  4. Get the TOPdesk major incidents
  5. Populate the list for news with data from step 3
  6. Populate the list for disruptions from step 4
  7. Done

The web part should be connected to the lists. You could also merge everything into 1 list.

Good luck!

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