TOPdesk MCP Server

Hi ​@Mark Smith!

Currently, I don’t. But I’ve heard a lot about n8n from other TOPdesk gurus. Is this what you’re looking for? For example, the following setup:

• Open WebUI for the chat interface (invoke the n8n webhook).

• n8n to process the requests from the Open WebUI to the LLM and send the responses back, plus integration with TOPdesk via API.

• LLM provider like OpenAI

Yeah, that’s the sort of thing - I’ve been looking specifically from a ChatGPT Business perspective and whilst I have an outline of an implementation plan, it’s not yet setup.

I’m curious what automations or benefits people have found from doing this - from both a read & write perspective. I’m expecting some will be organisation-specific depending on what else that is combined with, but any ideas or real-world examples would be great to share.

We are trying it to integrate it to our openwebui and n8n system.

There is a python project calles topdesk_mcp, but we are still at the integration phase.

Maybe someone has some tipps how to do it.