Multiple Approvals

Hi Jennifer,

Functionally, the easiest way would probably be to work with an extensive change, where you add multiple authorization activities with manager authorization:

In the template you can set either a manager or manager group that would need to give approval.
If the change has the same (groups) of managers that need to authorize the various steps this would work pretty well.

If the manager (group) that needs to authorize varies from request to request and is not always the same, you might need to add in some form of automation to set the necessary manager for the authorization activity, but that depends on the process.

Does the above answer give you enough insight in how to start or is your request more specific?
If so, please let us know what the process looks like and if change management can indeed be used!

Thank you for the help.  I believe I have figured out how I am going to do this.

​@JenniferFry that is great, can you perhaps share your solution so others can also learn from it?